Here at Henli Property Solutions Pty Ltd ACN 676 887 344, a company incorporated in Victoria, Australia (we, us or our), protecting your privacy and treating your personal data with care is of paramount importance to us. This Privacy Policy also applies to our related bodies corporate. This Privacy Policy explains what personal data we collect, why we collect personal data, and how we collect, use, disclose, store, and protect your personal data when you visit our website, provide us with information yourself (such as when you sign up to our service or use our services), or when you accept services from us.
It also explains how to contact us to correct, update, or delete any personal data provided to us, or make a complaint if you have concerns.
We will only collect and process personal data about you where we have a lawful basis to do so. Lawful basis includes consent (where you have given consent), use of our service (where processing is necessary for the delivery of services to you), and legitimate interests (including security threats or frauds, risk of harm to self or others, compliance with applicable laws, and enabling us to administer our service).
You expressly and voluntarily grant your informed consent to us to deal with your personal data in accordance with the terms and conditions of this Privacy Policy. You have the right to withdraw or decline your consent at any time, and where we rely on legitimate interests, you have the right to object.
Unless otherwise indicated by the context, words importing the singular include the plural and vice versa.
CHANGES THAT WE MAKE TO OUR PRIVACY POLICY
We will notify you about any changes to our Privacy Policy by updating the "Last Updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of our website or services after the date such revised Privacy Policy is posted.
COLLECTION OF YOUR PERSONAL DATA BY THIRD PARTIES
This Privacy Policy does not apply to any third-party service or website which we connect to and which may also collect and use information about you. We are not responsible for any of the information collected by any third party.
IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT ACCESS OUR WEBSITE, USE OUR SERVICES OR PROVIDE ANY INFORMATION ABOUT YOURSELF TO US.
WHICH ENTITIES DOES THIS PRIVACY POLICY COVER?
This Privacy Policy applies to us with respect to content on our website, our services, and information you provide to us about yourself.
WHAT IS PERSONAL DATA?
Personal data is defined as data, whether true or not, about an individual who can be identified (a) from that data; or (b) from that data and other information to which the organisation has or is likely to have access.
WHEN AND HOW DO WE COLLECT YOUR PERSONAL DATA?
We collect most personal data directly from you when you consent to use our services or receive communications from us. Your consent may be express (e.g. you agree to the use of your information by ticking a box) or implied by an action you take or do not take (i.e. because you have agreed to terms and conditions that contain information about the use or disclosure of your information).
You provide us your information when you use our services or you use our website generally or you deal with us.
WHAT PERSONAL DATA DO WE COLLECT?
We collect demographic and personally identifiable information. That personally identifiable information may include (but not be limited to):
name
mailing or street address
email address
telephone number and other contact details
age or date of birth
gender
occupation
job history and academic qualifications (for people who apply for jobs with us)
education and interests
photographic representations of you
social media/social network information
credit card, bank account and other information for billing
identifying data about yourself that is uploaded onto our website
your device ID, device type, geo-location information, computer and connection information, statistics on page views, traffic to and from the sites, ad data, IP address and standard web log information
details of the services we have provided to you or that you have enquired about
any additional information you provide to us through our website or use of our services
Information you provide about yourself when you communicate with us or others
information you provide through surveys
any other personal data required for your dealings with us
WHY DO WE COLLECT YOUR PERSONAL DATA?
We may collect your personal data to:
create and manage user accounts
supply you with information about our services
tailor service offerings
provide payment services
ensure safety and security of services
send administrative information
market and advertise to you
respond to inquiries and provide support
request user feedback
improve user experience
post customer testimonials
enforce our terms and policies
protect from abuse and fraud
respond to legal requests
communicate effectively with you
ensure a positive user experience
WHEN DO WE DISCLOSE YOUR PERSONAL DATA?
We may disclose your personal data to:
enable access to our website/services
operate, improve and optimize our services
send support and admin messages
send marketing and promotional messages
administer rewards, contests, surveys, and promotions
comply with legal obligations
resolve disputes
consider your employment application
TO WHOM DO WE DISCLOSE YOUR PERSONAL DATA?
We may disclose your personal data to:
employees, contractors, related bodies corporate
third party suppliers and service providers
businesses you interact with via our services
advisers and agents
payment operators
agents, business partners
any business acquiring our assets
third parties you authorize
government agencies, regulators, law enforcement
AGGREGATED INFORMATION & DIRECT MARKETING
We do not sell your personal data. We may aggregate it and share with third parties for research or service improvements.
We and/or our business partners may send you marketing communications in accordance with applicable laws. You may opt out at any time using the unsubscribe link or contacting hendrik@henlipropertysolutions.com.au.
WHAT IF YOU DON'T WANT US TO COLLECT YOUR PERSONAL DATA?
You are not obligated to provide us personal data, but without it, we may not be able to offer full functionality of our services.
WHAT IF YOU DON'T WANT TO RECEIVE FURTHER COMMUNICATIONS FROM US?
You may opt out of future communications by contacting us at hendrik@henlipropertysolutions.com.au
HOW CAN I ACCESS, CORRECT AND/OR UPDATE PERSONAL DATA YOU HAVE COLLECTED?
You can request to access or modify your data by contacting us. We will verify your identity before proceeding. If access is refused, we will provide reasons and details on how to complain.
HOW DO WE STORE AND PROTECT YOUR PERSONAL DATA?
We store your data securely and take reasonable measures to protect it. However, internet data transmission has inherent risks.
Our data centers and website use modern security measures. We cannot be liable for third-party breaches. We retain your data as long as necessary and destroy or de-identify it when no longer needed and lawful.
We will notify you in the event of a data breach and provide recommended steps to mitigate any risks.
LOG DATA
When you use our website, we collect data such as device type, IP address, OS version, browser configuration, and usage statistics.
TRANSFER OUT
We may transfer your data overseas, such as to AWS servers in the USA, with your consent. Such transfers are protected by appropriate safeguards.
You acknowledge that published data may be accessible worldwide.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy at any time. Continued use of our services indicates your agreement to the updated policy.
COOKIES
We use cookies to improve your experience. Some are necessary; others help with analytics and preferences. You can manage cookies through your browser settings.
MANAGING COOKIES
Refer to the following links to manage cookies:
Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
Opera: https://help.opera.com/en/latest/security-and-privacy/
Internet Explorer: https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies
Safari: https://support.apple.com/en-gb/guide/safari/manage-cookies-and-website-data-sfri11471/mac
Edge: https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy
Blocking all cookies may affect usability of our website.
ENQUIRIES, REQUESTS & COMPLAINTS
For any privacy-related enquiries or requests, please contact hendrik@henlipropertysolutions.com.au.
We will investigate and respond to complaints within a reasonable timeframe. If unresolved, you may contact the Office of the Australian Information Commissioner:
DATE OF CURRENT VERSION: 01.04.2022
Telephone: 1300 363 992
Enquiry Form: https://forms.business.gov.au/smartforms/servlet/SmartForm.html?formCode=APC_ENQ